Privacy Policy
PRIVACY POLICY
Polly Parker Press, LLC
www.PollyParkerPress.com
Effective Date: July 22, 2026 | Last Updated: July 22, 2026
1. Scope and Who We Are
Polly Parker Press, LLC (“Polly Parker Press,” “we,” “us,” or “our”) is an independent publishing and education company based in California. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.PollyParkerPress.com and pages that link to this Policy; purchase books, artwork, prints, digital downloads, gifts, or other products; request a custom product or join a waitlist; subscribe to communications; contact us; or otherwise interact with us online (collectively, the “Services”).
For purposes of applicable data-protection law, Polly Parker Press, LLC is the business or controller responsible for the personal information described in this Policy. This Policy applies to information collected online and to related customer-service and order information collected offline. It does not apply to third-party websites, services, or social-media platforms that have their own privacy policies.
2. Personal Information We Collect
The information we collect depends on how you interact with us. It may include:
· Identifiers and contact information, such as your name, email address, telephone number, billing and shipping addresses, account or order identifiers, and communications preferences.
· Order and commercial information, such as products viewed or purchased, cart contents, order history, transaction dates and amounts, discounts, shipping choices, returns or damage claims, and customer-service records.
· Payment information. Payments are processed by third-party payment providers such as Stripe and PayPal. We may receive limited payment-related information, such as payment status, card brand, and the last digits of a payment card, but we do not receive or store your complete payment-card number or security code.
· Account, form, and communication information, such as information you submit through a contact form, waitlist, newsletter form, product review, survey, contest, custom-art request, or email, including any photographs or creative materials you intentionally provide.
· Device, usage, and internet activity, such as IP address, browser and device type, operating system, referring and exit pages, pages viewed, links clicked, approximate location derived from IP address, date/time information, cookie identifiers, and interactions with the Services and emails.
· Inferences and preferences, such as likely product interests or communication preferences derived from your purchases or site activity.
· Information from third parties, such as payment processors, fraud-prevention providers, shipping carriers, email-service providers, analytics providers, social-media platforms when you interact with us there, and publicly available sources.
Please do not send sensitive personal information, government identification numbers, financial account credentials, health information, or information about a child unless we specifically request it for a lawful and necessary purpose.
3. How We Use Personal Information
We may use personal information to:
· Provide the Services; maintain your cart or account; process payments, orders, preorders, downloads, shipping, and returns; and send transactional notices.
· Respond to questions, requests, media inquiries, appearance inquiries, custom-art requests, waitlists, and customer-service matters.
· Send newsletters and marketing communications when permitted by law, and manage subscriptions and preferences.
· Personalize content, remember settings, understand audience interests, and improve our website, products, publications, and communications.
· Measure site performance, troubleshoot errors, prevent fraud or misuse, secure the Services, and protect our company, customers, intellectual property, and legal rights.
· Comply with tax, accounting, consumer-protection, customs, export, legal, regulatory, and recordkeeping obligations; enforce our terms; and respond to lawful requests.
· Evaluate or complete a corporate transaction, such as a merger, financing, reorganization, sale of assets, or transfer of all or part of our business, subject to appropriate safeguards.
4. Legal Bases for EEA, UK, and Similar Jurisdictions
Where a law requires a legal basis, we process personal information as necessary to perform a contract with you (for example, to complete and ship an order); with your consent (for example, optional marketing or non-essential cookies where required); for our legitimate interests or those of others (for example, customer service, basic analytics, security, fraud prevention, and improving our Services), provided those interests are not overridden by your rights; and to comply with legal obligations or protect vital interests. You may withdraw consent at any time, without affecting processing already performed.
5. Cookies and Similar Technologies
We and service providers acting for us may use cookies, pixels, local storage, and similar technologies. These technologies may be strictly necessary for site navigation, security, shopping-cart and checkout functions; remember choices; help us understand performance and usage; and, only if we adopt such practices and obtain consent where required, support advertising or measure campaigns.
You can use our cookie settings, when displayed, to accept, reject, or manage non-essential technologies. You may also adjust your browser settings; however, blocking necessary cookies can prevent the cart, checkout, account, or other features from working. Cookie choices are browser- and device-specific and may need to be reset if you clear cookies. Where legally required and technically supported, we honor recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for that browser or device.
6. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients for the purposes described in this Policy:
· Website and commerce providers, including Squarespace, which hosts and supports the website, store, account, form, analytics, and commerce functions.
· Payment and fraud-prevention providers, such as Stripe and PayPal, which process payments and help detect unauthorized transactions.
· Fulfillment and delivery providers, including postal services, shipping carriers, customs authorities, printers, manufacturers, and other vendors needed to fulfill an order or request.
· Technology, communications, and professional providers, such as email-distribution, cloud-storage, analytics, security, information-technology, accounting, insurance, and legal providers.
· Government authorities, courts, regulators, law enforcement, or other parties when required or permitted by law, or when reasonably necessary to protect rights, safety, security, and property.
· A buyer, successor, lender, or adviser in connection with an actual or proposed corporate transaction.
· Other persons at your direction or with your consent.
Service providers may process personal information only as allowed by their contracts and applicable law. Some third parties, including payment providers and social-media platforms, may act as independent controllers under their own privacy policies.
7. Sale, Sharing, and Targeted Advertising
We do not sell personal information for money. As of the Effective Date, we do not knowingly share personal information for cross-context behavioral advertising or process it for targeted advertising as those terms are defined by applicable U.S. state privacy laws. We also do not knowingly sell or share the personal information of anyone under 16. If our practices change, we will update this Policy and provide legally required opt-out methods before engaging in those practices.
Certain privacy laws define “sale” or “sharing” broadly and may treat some advertising or analytics disclosures as a sale or sharing even when no money is exchanged. You may contact us using Section 18 if you believe a technology on our Services requires an opt-out.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide Services, complete orders, maintain business and tax records, honor preferences, resolve disputes, prevent fraud, enforce agreements, and comply with law. Retention periods vary by record type. For example, order and tax records may be kept for the legally required period; customer-service records for as long as needed to resolve and document an issue; marketing records until you unsubscribe, plus limited suppression data so we can honor that choice; and cookie or analytics data according to our settings and provider schedules. We delete, de-identify, or securely dispose of information when it is no longer needed, unless law permits or requires longer retention.
9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No internet transmission, website, or storage system is completely secure, and we cannot guarantee absolute security. You are responsible for using a strong, unique password for any account and for protecting your devices and credentials. If you believe your interaction with us is no longer secure, please contact us promptly.
10. Your Choices
· Marketing email: Use the unsubscribe link in any marketing email or contact us. We may still send non-marketing messages about orders, security, or service requests.
· Cookies: Use the cookie-preference tool, if available, and your browser or device controls. See Section 5.
· Account or order information: Log in, if the feature is available, or contact us to request a correction.
· Privacy requests: Depending on where you live, you may have rights to know or access, correct, delete, restrict or object to processing, receive a portable copy, withdraw consent, opt out of sale, sharing, targeted advertising, or certain profiling, and appeal a decision. These rights are subject to legal exceptions.
11. California Privacy Notice
This Section supplements the rest of this Policy for California residents.
California Online Privacy Protection Act. The categories of personal information we collect, sources, purposes, recipients, and choices are described in Sections 2–10. We will post material changes to this Policy and update the “Last Updated” date. Our response to browser “Do Not Track” signals is described below.
Do Not Track. Some browsers offer a “Do Not Track” setting. Because there is not a single, universally accepted standard for responding to Do Not Track signals, our Services may not respond to them. We treat legally recognized opt-out preference signals, including Global Privacy Control, as described in Section 5.
CCPA/CPRA. The California Consumer Privacy Act, as amended, applies only to businesses meeting statutory criteria. Polly Parker Press may not currently meet those thresholds. If and to the extent the CCPA applies, California residents may request access to categories and specific pieces of personal information; correction; deletion; information about collection, use, disclosure, sale, and sharing; opt-out of sale or sharing; limitation of certain uses of sensitive personal information; and equal service and pricing without unlawful discrimination. We do not offer a financial incentive for personal information.
For the preceding 12 months, the categories we may have collected are the categories described in Section 2, including identifiers; customer records; commercial information; internet or electronic network activity; approximate geolocation; user-submitted audio, electronic, visual, or similar information; professional information if supplied in an inquiry; and inferences. We collect these from you, your device, service providers, transaction partners, social platforms, and public sources, and use and disclose them for the business and commercial purposes described in Sections 3 and 6. We do not knowingly collect sensitive personal information for the purpose of inferring characteristics about a person.
California’s “Shine the Light” law permits certain residents to request information about specified disclosures for third parties’ direct-marketing purposes. We do not disclose personal information to third parties for their own direct marketing as contemplated by that law.
12. Residents of Other U.S. States
If a comprehensive privacy law in your state applies to us, you may have rights similar to those listed in Section 10, including an appeal right. To appeal a denied request, reply to our decision or submit a new request with “Privacy Appeal” in the subject line. We will not discriminate against you for exercising a privacy right. We will recognize an authorized agent where required and may request proof of authority and identity verification.
13. EEA, UK, and Switzerland
If applicable law grants you rights, you may request access, correction, erasure, restriction, portability, or objection; withdraw consent; and object to direct marketing. You may also lodge a complaint with the data-protection authority where you live or work, or where you believe a violation occurred. We encourage you to contact us first so we can try to resolve your concern. We do not use solely automated decision-making that produces legal or similarly significant effects about customers.
14. Canada and Other International Customers
Where applicable, you may request access to and correction of personal information, withdraw consent subject to legal or contractual restrictions, and complain to the relevant privacy regulator. We use personal information only for purposes that a reasonable person would consider appropriate in the circumstances and as otherwise permitted by law. Because we are located in the United States, your information may be processed in the United States and other countries where our providers operate.
15. International Data Transfers
We are based in the United States. If you access the Services from another country, your personal information may be transferred to and processed in the United States or other countries whose laws may differ from those where you live. Where required, we rely on appropriate transfer mechanisms and safeguards, such as adequacy decisions, approved contractual clauses, consent, or transfers necessary to perform a contract with you. You may contact us for additional information about applicable safeguards.
16. Children’s Privacy
Our books and products may be enjoyed by children, but the Services and online Shop are intended for parents, guardians, educators, and other adults and are not directed to children under 13. We do not knowingly collect personal information online directly from a child under 13. A child under 13 should not create an account, place an order, join a mailing list or waitlist, or submit a form. If you believe a child has provided personal information without appropriate parental consent, contact us and we will take appropriate steps to delete it. We do not knowingly sell or share the personal information of individuals under 16.
17. Third-Party Sites and Services
The Services may link to or embed content from third parties, including payment providers and social-media platforms. Their privacy practices are governed by their own notices. We are not responsible for third-party privacy, security, or content, and we encourage you to review their policies before providing information.
18. Exercising Privacy Rights and Contacting Us
To ask a privacy question or exercise a privacy right, contact us by one of the methods below:
Polly Parker Press, LLC
Attn: Privacy Request
P.O. Box 661443
Los Angeles, CA 90066
United States
Email: info@pollyparkerpress.com
Web form: https://www.pollyparkerpress.com/contact
Please describe your request and the email address or order information associated with your interaction. We may need to verify your identity before completing a request, for example by confirming control of an email address or requesting information about an order. We will use verification information only for the request. If we cannot verify identity or an exception applies, we may limit or deny the request and explain why where required. You may use an authorized agent where permitted by law; we may require signed authorization and direct identity confirmation. We will respond within the time required by applicable law.
19. Changes to This Policy
We may update this Policy to reflect changes in our practices, technology, Services, or legal requirements. We will post the revised Policy on this page, update the “Last Updated” date, and provide additional notice when required. Your continued use of the Services after an update is subject to the revised Policy, but we will seek consent where required for a materially different use of information previously collected.